privacy policy

This website, DynamicEnergyAssessors.co.uk (the “Site”), and all personal information collected from users of this Site, are owned solely by Dynamic Energy Assessors a trading name of What is Possible Limited. In this Privacy Policy references to “we”, “us”, “our”, are references to Dynamic Energy Assessors.

We take the privacy of all our users seriously.
This Privacy Policy outlines how we treat your personal information, and forms part of the Terms and Conditions of this Site. This Privacy Policy applies only to this Site, and not to the collection and use of personal information by any third party via any website to which there are links on this Site. We are not responsible for the privacy policies of other websites, and encourage you to be aware when you leave our Site, and to read all applicable terms, conditions and privacy policies when using other websites.

Consent
Your use of this Site signifies your consent to us collecting and using personal information about you in accordance with this Privacy Policy.

What information do we collect?
You may access this Site’s home page and browse the Site without disclosing any personal data. In order to provide you with a range of services, however, we may collect personal information from this Site, from written information sent to us and from other communications. We may for example, keep a record of your name, mailing address, email address, telephone number, gender and preferences.

How do we use your information?
Any personal data relating to you will be used and recorded by us in accordance with current data protection legislation and this Privacy Policy. We may use your personal information to communicate with you, such as to let you know about new features or offerings on Dynamic Energy Assessors, for record keeping purposes, and in aggregate (and therefore anonymously) for market research purposes, to track activity on our site, to publish trends and/or to improve usefulness and content and for any other purpose that we may notify to you and the relevant data protection authority from time to time.
We may operate a mailing list to send you Energy Performance related news. This mailing list currently operates as a ‘opt in’ mailing list whereby subscribers add themselves to the list. We only send emails to addresses, which have been subscribed to the list, we do not ‘spam’. If you wish to unsubscribe from the list please e-mail us at unsubscribe@DynamicEnergyAssessors.co.uk. We currently do not share, licence or sell these e-mail addresses.
We reserve the right to disclose your personal information to anyone who may take over the running of the Site or who may purchase any or all of our assets including your personal information. We reserve the right to disclose your personal information to any law enforcement agency requesting it in connection with the commission of any offence, once we are reasonably satisfied as to the circumstances surrounding the request. We also reserve the right to access and disclose your personal information in order to comply with applicable laws and lawful government requests, to operate our systems properly or to protect our users and ourselves.
Except as expressly stated in this Privacy Policy, we will not sell, share, trade or licence your personal information to others without your express consent.
Security
We take every precaution to protect your personal information. In addition, we have strict security protocols in place to protect our customer database from unauthorised access, improper use or disclosure, unauthorised modification, and unlawful destruction or accidental loss. We only allow access to the customer database when absolutely necessary, and then under strict guidelines as to what use may be made of such details. We may ask you for proof of identity before disclosing any personal information to you.

Surveys
We always aim to improve the services we offer. As a result we may occasionally canvass our customers using surveys. Participation in surveys is voluntary, and you are under no obligation to reply to any survey you might receive from us. Should you choose to do so, we will treat the information you provide with the same high standard of care as all other customer information.

Competitions
Your participation on our Site may mean that we occasionally contact you with the opportunity to enter competitions. Entry to competitions is voluntary, and you are under no obligation to take up an invitation from us to enter. Should you choose to enter a competition, we will treat the information you provide with the same high standard of care as all other customer information.

Cookies
When you first visit one of our Sites, upon entering your name and address, we may send you a cookie. Usage of cookies is in no way linked to any personally identifiable information while on our Site. A cookie is a small file that can be placed on your computer’s hard drive for record keeping purposes, and we may use them to do a number of things. For example, cookies may be used to compile anonymous statistics related to the take up or use of services, or to patterns of browsing. When used in this manner, you are not individually identified, and information collected in this manner is only used in aggregate.
Some of our business partners (for example, advertisers) may use cookies on our Site or their own sites. We have no access to, or control over these cookies. You are not obliged to accept a cookie from us, or any other website, and you may modify your browser so that it will not accept cookies, although some features on the Site may not function if you do.

Unsubscribe
We hope that you will enjoy using this Site and the services we offer. However, you may request that your personal information is not used in the ways outlined above. This is called unsubscribing, and may be achieved by any of the following methods:
Email us at unsubscribe@DynamicEnergyAssessors.co.uk

Correcting and Updating Personal Information
If your personal information changes, or if you believe that the personal data we hold about you is incorrect, you may ask us to correct or update the personal information held by us by sending an email to admin@DynamicEnergyAssessors.co.uk

Site and Service Updates
We may send you Site and service announcements or updates. You cannot unsubscribe from service announcements, as they will contain important information about the services provided on the Site.

Notification of Changes
We may occasionally modify our Privacy Policy, and when this happens, we will notify you via our homepage.

Privacy Support
If you have any enquiry or concern about our privacy policy, please email us at admin@DynamicEnergyAssessors.co.uk

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